Shipping Policy

At Sweeny Icecream, we take extra care to ensure your ice cream arrives fresh, safe, and delicious.

1. Shipping Areas

We currently ship orders within [your country/region] only. For ice cream van bookings, service areas may vary based on availability.

2. Cold Chain Delivery

Because ice cream is a frozen product:
  • Orders are shipped using temperature-controlled packaging
  • Delivery timelines are carefully selected to maintain quality

3. Processing Time

  • Orders are processed within 1–2 business days
  • Orders placed on weekends or holidays will be processed the next business day

4. Delivery Time

  • Standard delivery: 2–5 business days
  • Same-day or scheduled delivery may be available in select locations

5. Shipping Charges

Shipping fees (if applicable) are calculated at checkout based on location and order size.
⚠️ Once delivered, we are not responsible for melting due to delayed collection by the customer.