Privacy Policy

Privacy Policy

FROSTINI LTD (Trading as Mr. Frostini)
Last Updated: 19/02/2026

FROSTINI LTD (“we”, “us”, “our”), trading as Mr. Frostini, is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use and protect your personal information when you use our website or book our services.

1. Who We Are

Company Name: FROSTINI LTD
Trading Name: Mr. Frostini
Company Number: 17033417
Registered in England and Wales

Website: https://frostini.co.uk
Contact Email: mr.frostinis@gmail.com

FROSTINI LTD operates as a mobile ice cream van business and does not operate from a fixed public retail premises.

FROSTINI LTD is the data controller responsible for your personal data.

2. What Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Telephone number
  • Event location and booking details
  • Payment information (processed securely via third-party providers)
  • Communication history
  • Website usage data (via cookies)

We only collect information necessary to provide our services.

3. How We Collect Your Data

We collect personal data when you:

  • Submit a booking enquiry through our website
  • Contact us by email, phone or social media
  • Make a booking
  • Visit frostini.co.uk
  • Leave a review

4. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Confirm and manage bookings
  • Provide ice cream van hire services
  • Process payments
  • Send booking confirmations
  • Improve our website
  • Comply with legal and accounting obligations

We do not sell, rent or trade your personal data.

5. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Contract – to fulfil a booking agreement
  • Legitimate Interest – to respond to enquiries and improve services
  • Legal Obligation – for tax and accounting compliance
  • Consent – where required for marketing communications

6. Data Sharing

We may share personal data with:

  • Payment processors
  • Accountants or professional adviser
  • Legal authorities if required by law

We do not share your information with third parties for marketing purposes.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil bookings
  • Maintain accounting records
  • Comply with legal requirements

Financial records are typically retained for 6 years in line with UK regulations.

8. Your Rights Under UK GDPR

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent where applicable

To exercise your rights, please contact:
mr.frostinis@gmail.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):https://www.ico.org.uk

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse or loss.

10. Cookies

Our website frostini.co.uk may use cookies to improve user experience and analyse website performance.

You can manage cookie preferences through your browser settings. A separate Cookie Policy may apply.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.